Sectors

Telco & Media

Telco and Media expand their subscription offering with new in-app services: the challenge is to make it easier for customers to access their preferred payment options when, where and how they desire for a fast, seamless shopping experience.

Scenario

The world of telecommunications has seen the introduction of new international players such as virtual operators, who push to promote digital engagement, speeding up interactions and reducing call centers, thanks to native and flexible digital payment solutions.

Companies need to optimize collection in ways that are safe, fast and traceable and with a high rate of new activations conversion, facilitating the customer purchasing thanks to the ability to:

Provide payment methods clients know and trust

Simplify the purchasing of services and content in the app by improving user experience on all devices

Offer a single secure worldwide ready payment solution that reduces telecom, top-up and digital services frauds.

Transforming billing and payment management means making the whole process easy and intuitive, increasing user satisfaction while reducing business collection costs.

Solution

Media and telecommunications have been paired up with traditional bill payments, now new innovative digital services as well: N&TS GROUP’s solution makes it possible to manage them all from a single hub which simplifies treasury operations by providing a consolidated view of all payments from all channels. 

Advantages

Simple and global payment gateway
Rapid expansion of online and mobile channels.

Superior payment experience
Real-time customer need satisfaction regardless of channel.

Innovation and time to market improvement
Accelerate innovations and reduce time to market to meet and exceed company expectations.

Flexibility, scalability, and modularity 
Flexibility and agile integration through open APIs, robust product logic, scalability, and modularity in response to the needs of the sector.

Full control of the payment solution
Independence in financial relations and customer loyalty initiatives.

Security  
Full compliance with  standards security and GDPR for data protection throughout the payment process.

Supplementary services

  • Multi-acquiring and dynamic routing
    The solution which makes it possible to define the routing of each individual transaction to the best acquirer, reducing commissions, increasing conversions, and ensuring fallback in case of unavailability of a financial partner. Different routing criteria are available, applicable in real time: card bin, payment instruments, membership schemes, geographical parameters, terminal ranges, amounts, and other statistical criteria.
  • Private and scheme tokenization
    It is the solution which reduces fraud and data breach risk by replacing card numbers with a digital token, simplifying the payment user experience and increasing the conversion rate. 
  • Wallet
    It is the fast and effective payment securities registration tool, which makes the management of one click payments, preferred methods and fallback strategies possible. 
  • Commission calculation
    The backoffice solution which makes it possible to predict the amount of fees, check the acquirer calculations, and evaluate set routing rules.
  • Fraud prevention
    The advanced real time fraud prevention solution is customizable based on customer needs, thanks to Machine Learning and AI.
  • Reporting & Analytics
    Reporting to analyse statistics, profile customers, and monitor performance, KPI, and user experience. A useful tool for companies, to refine applied solutions, improve the quality of services offered, and determine what factors affect market trends.

Solution overview

Security and certifications

There is no innovation without security. N&TS GROUP has chosen to guarantee it at 360 degrees.

Data protection for clients and their users is at the heart of N&TS GROUP’s research and development systems. With this in mind, the certifications obtained in various fields are the most important guarantee of reliability, safety and compliance with global standards. This constant commitment has allowed N&TS GROUP to become protagonists in the digital revolution and to emerge in the markets of reference.

Request a presentation

If you’d like more information, don’t hesitate to contact us. It will be our pleasure to offer you the best solution tailored to your needs.